At Revant, we understand that sometimes you might need a little extra help navigating our platform or resolving an issue with your order. Our dedicated customer support team is here to assist you every step of the way. Here’s how you can get in touch with us:
Live Chat Support: Need immediate assistance? Our live chat feature allows you to connect with a customer support representative in real-time. Simply click on the chat icon located at the bottom right corner of your screen to start a conversation. Our agents are available 8:00 am to 4:30 pm PST, to answer your questions and provide support.
Email Support: Prefer to reach out via email? No problem! You can email us at support@revantoptics.com. Be sure to include as much detail as possible about your inquiry or issue, including your order number if applicable, to help us assist you more efficiently. Our support team aims to respond to all emails within one business day.
Phone Support: Sometimes, a quick phone call is the best way to resolve an issue. You can reach our customer support team by phone at 503-741-2728. Our phone lines are open 8:00 am to 4:30 pm, Monday through Friday. If you’re calling outside of our business hours, feel free to leave a voicemail, and we’ll get back to you as soon as possible.
FAQs and Help Center: Before reaching out to our support team, you might find the answer to your question in our FAQs or Help Center. We’ve compiled a comprehensive list of commonly asked questions and troubleshooting guides to assist you. You can access our FAQs and Help Center here.
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